Who are we?
‘We’, ‘us’, and ‘our’ refer to Opulence Coin Mine & Investment Services Division of Opulence Wealth Creation Pty Ltd Group and Hellenic Institute of Customer Service.
Privacy Statement
Opulence Coin Mine is pleased about your visit to our website and your interest in our company as well as our products and services. Protecting your personal data while it is being processed throughout the entire business process is a major concern for us, and we would like you to feel secure when visiting our internet pages.
We will explain below which information we collect on our web pages during your visit and how it is used. This Privacy Statement applies to all websites operated by Opulence Coin Mine. The Internet pages to which our external links lead are not included. Our contact details can be found on the Contact page.
Personal data
Personal data is defined as any information concerning the personal or material circumstances of an identified or identifiable natural person. This includes information such as your real name, your address, your telephone number and your date of birth. Information that is not directly related to your real identity – such as favourite websites or number of users of a site – is not personal data.
Your rights
You have the right to request information, correction, deletion or restriction regarding your personal data in accordance with legal regulations. We will also make your data available in a structured, common and machine-readable format. If we use your data with your consent (e.g. registering to our e-mail news), you are able to revoke your consent at any time. Once you have revoked it, we will no longer use your data for this purpose. If we have a legitimate interest in processing your data, you can contact us to object. Of course, you can also contact the responsible supervisory authorities at any time.
Collection and processing of personal data
When you use our web pages, data will be collected in log files, from search engines and forms. When you visit our web pages, our web servers will normally permanently save the connection data of the inquiring computer, the web pages you visit on our site, the date and time of your visit, the identification data of the browser and type of operating system as well as the web pages from which you visit us. This is done for reasons of system security. No further personal information, such as your name, address, telephone number or e-mail address is collected unless such information is volunteered by you; We require KYC to be done before withdrawing due to Anti-Money Laundering act. The stored data is used to track abuse on the web server and then deleted. The date of the last login is also used in the context of commercial addressing, insofar as this is legally permissible.
Use and disclosure of personal data
The personal data you provide to us is used solely for specific purposes, for example technical administration of the web pages and to fulfill your wishes and requirements, such as, to process a contract concluded with you or to answer your enquiry.
There will be no dissemination, sale or other transfer of your personal data to persons outside Opulence Coin Mine unless it is necessary in order to fulfil a contract or to perform a service within the framework of order data processing, or if you have expressly consented to it.
Deleting data
If your data is no longer required for the above purposes including billing, it will be deleted. Please note that with each deletion, the data is initially only blocked and then permanently deleted after a time delay to prevent accidental deletion or any intentional damage. For technical reasons, data may be duplicated in backup files and copies of services. If necessary, such copies are also deleted with a delay for technical reasons. Your account will be deleted if it’s dormant for a long time.
Use of cookies
On our web page, we generally use so-called session cookies, which place data for technical session control in the memory of your browser. They are deleted when you close your browser at the latest. Cookies contain no personal data and lose their meaning when you leave our website. If you decide that no cookies should be saved on your computer, you still continue to have access to most of our web pages. Nevertheless, you may not be able to use certain functions or page ranges. Furthermore, we advise you that browsers usually contain functions for managing cookies.
Google Analytics
We use Google Analytics from Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Google Analytics works with text files saved on your device (so-called "Cookies") to obtain information about your web usage.
Google uses this information on our behalf to provide us with evaluations of website usage, reports on website activity and other services.
Data collected by "Cookies" from your website usage is usually transmitted for analysis to the Google server in the USA and stored there. It will not be merged with other data that Google may have stored about you.
We also make use of the anonymize IP masking function. Before transferring your IP address to Google servers in the USA, it will be shortened within the EU. The transmission of the full IP address is carried out only rarely and is then shortened on the servers in the USA.
You can prevent this processing by taking the following measures:
It is possible to set your browser so that no "Cookies" are stored. However, this can lead to our website not being fully functional.
Furthermore, it is possible to prevent the data collection by means of a browser add-on from Google. You can find the add on here: http://tools.google.com/dlpage/gaoptout?hl=en .
You can opt for the browser add-on, for example if you use a smartphone and tablets, to prevent data collection by Google Analytics by clicking here. This will set a cookie to prevent data collection. If you visit our website with another device or browser or have deleted your cookies, you must set the cookie again.
For more information about privacy at Google, please visit https://policies.google.com/privacy?hl=en&gl=de.
Safety
Opulence Coin Mine takes all necessary technical and organizational safety precautions to protect your personal data from loss and misuse. To ensure this, your data is stored in a secure operating environment that is not publicly available. In certain cases, your personal data is encrypted for transmission by means of the so-called Transport Layer Security technology (TSL). This means that, with TSL-protected data, the communication between your computer and our servers is carried out with an approved encryption procedure if your browser supports TSL. If you wish to contact us by e-mail, please be advised that the confidentiality of the transmitted information is not guaranteed. The content of e-mails can be intercepted by third parties. We, therefore, recommend that you send us confidential information only by mail.
Personal data and its processing in detail - E-mail marketing (mailings)
If you want to receive mailings, we require a valid e-mail address and a confirmation that you are the owner of the e-mail address given and agree to receive the mailings.
When receiving mailings, your IP address is saved along with the date of registration and confirmation to enable us to substantiate the registration in case of doubt. For long-term optimization of e-mail communication, we evaluate the usage behaviour in statistically processed form (for example, link A was clicked by 60% of all mailing recipients), so it is not possible to track individual recipients.
You can adjust your subscription to mailings at any time or terminate it with immediate effect without giving reasons. To do this, click on the link "Unsubscribe", which is included at the end of each mailing.
Inquiries using the contact form
At various points on our websites under the "Contact" heading, we offer visitors the possibility to send us inquiries related to our products. By clicking the "Send" button, you consent to the collection, processing, and use of your data. The data is processed, stored, and used to process your request as well as for queries from the business environment (B2B), for advertising purposes in so far as this is permitted without consent. You can cancel this use at any time with the contact information given above. After processing your request, we will delete consumer data.
1. DATA RETENTION
We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, subject to our own legal and regulatory obligations. In accordance with our record-keeping obligations, we will retain basic account information and information about performed transactions for at least 5 years after the account is closed.
5.2. ACCESSING AND CONTROLLING YOUR PERSONAL DATA
Regarding your personal data, you have the following options:
You can make a request for any of the above-mentioned actions by sending an email to support@Opulencecoinmine.com In relation to all procedures relating to the collection, processing, and storage of your personal data, you have the right to appeal to the Information Commissioner of the United KINGDOM
5.3. ACCOUNT INFORMATION AND ACCOUNT DELETION
You may access and review or update your Opulence Coin Mine information at any time by logging into your account.
If you choose to close your Opulence Account, please navigate through the Opulence online support and request to delete the Opulence Account or contact us at support@Opulencecoinmine.com. Your account will be deleted and your personal data will be erased within 30 days of receiving your request.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse or enforce our Terms of Service. We will retain de-personalized and fully encrypted information after your account has been deleted.
6. SECURITY
We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any non-public personal information.
We use a variety of security measures to ensure the confidentiality, integrity, availability and privacy of your Personal Information and to protect your Personal Information from loss, theft, unauthorised access, misuse, alteration or destruction. These security measures include but are not limited to:
We protect your information using reasonable physical, technical and administrative security measures, including by limiting access to your information to employees with a need to know such information. To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.
7. CONTACT US
You may give Opulence Coin Mine a notice under this Policy by sending an email to support@opulencecoinmine.com . All communication and notices pursuant to this Policy must be given in English language.
Opulence Coin Mine is pleased about your visit to our website and your interest in our company as well as our products and services. Protecting your personal data while it is being processed throughout the entire business process is a major concern for us, and we would like you to feel secure when visiting our internet pages.
We will explain below which information we collect on our web pages during your visit and how it is used. This Privacy Statement applies to all websites operated by Opulence Coin Mine. The Internet pages to which our external links lead are not included. Our contact details can be found on the Contact page.
Personal data
Personal data is defined as any information concerning the personal or material circumstances of an identified or identifiable natural person. This includes information such as your real name, your address, your telephone number and your date of birth. Information that is not directly related to your real identity – such as favourite websites or number of users of a site – is not personal data.
Your rights
You have the right to request information, correction, deletion or restriction regarding your personal data in accordance with legal regulations. We will also make your data available in a structured, common and machine-readable format. If we use your data with your consent (e.g. registering to our e-mail news), you are able to revoke your consent at any time. Once you have revoked it, we will no longer use your data for this purpose. If we have a legitimate interest in processing your data, you can contact us to object. Of course, you can also contact the responsible supervisory authorities at any time.
Collection and processing of personal data
When you use our web pages, data will be collected in log files, from search engines and forms. When you visit our web pages, our web servers will normally permanently save the connection data of the inquiring computer, the web pages you visit on our site, the date and time of your visit, the identification data of the browser and type of operating system as well as the web pages from which you visit us. This is done for reasons of system security. No further personal information, such as your name, address, telephone number or e-mail address is collected unless such information is volunteered by you; We require KYC to be done before withdrawing due to Anti-Money Laundering act. The stored data is used to track abuse on the web server and then deleted. The date of the last login is also used in the context of commercial addressing, insofar as this is legally permissible.
Use and disclosure of personal data
The personal data you provide to us is used solely for specific purposes, for example technical administration of the web pages and to fulfill your wishes and requirements, such as, to process a contract concluded with you or to answer your enquiry.
There will be no dissemination, sale or other transfer of your personal data to persons outside Opulence Coin Mine unless it is necessary in order to fulfil a contract or to perform a service within the framework of order data processing, or if you have expressly consented to it.
Deleting data
If your data is no longer required for the above purposes including billing, it will be deleted. Please note that with each deletion, the data is initially only blocked and then permanently deleted after a time delay to prevent accidental deletion or any intentional damage. For technical reasons, data may be duplicated in backup files and copies of services. If necessary, such copies are also deleted with a delay for technical reasons. Your account will be deleted if it’s dormant for a long time.
Use of cookies
On our web page, we generally use so-called session cookies, which place data for technical session control in the memory of your browser. They are deleted when you close your browser at the latest. Cookies contain no personal data and lose their meaning when you leave our website. If you decide that no cookies should be saved on your computer, you still continue to have access to most of our web pages. Nevertheless, you may not be able to use certain functions or page ranges. Furthermore, we advise you that browsers usually contain functions for managing cookies.
Google Analytics
We use Google Analytics from Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Google Analytics works with text files saved on your device (so-called "Cookies") to obtain information about your web usage.
Google uses this information on our behalf to provide us with evaluations of website usage, reports on website activity and other services.
Data collected by "Cookies" from your website usage is usually transmitted for analysis to the Google server in the USA and stored there. It will not be merged with other data that Google may have stored about you.
We also make use of the anonymize IP masking function. Before transferring your IP address to Google servers in the USA, it will be shortened within the EU. The transmission of the full IP address is carried out only rarely and is then shortened on the servers in the USA.
You can prevent this processing by taking the following measures:
It is possible to set your browser so that no "Cookies" are stored. However, this can lead to our website not being fully functional.
Furthermore, it is possible to prevent the data collection by means of a browser add-on from Google. You can find the add on here: http://tools.google.com/dlpage/gaoptout?hl=en .
You can opt for the browser add-on, for example if you use a smartphone and tablets, to prevent data collection by Google Analytics by clicking here. This will set a cookie to prevent data collection. If you visit our website with another device or browser or have deleted your cookies, you must set the cookie again.
For more information about privacy at Google, please visit https://policies.google.com/privacy?hl=en&gl=de.
Safety
Opulence Coin Mine takes all necessary technical and organizational safety precautions to protect your personal data from loss and misuse. To ensure this, your data is stored in a secure operating environment that is not publicly available. In certain cases, your personal data is encrypted for transmission by means of the so-called Transport Layer Security technology (TSL). This means that, with TSL-protected data, the communication between your computer and our servers is carried out with an approved encryption procedure if your browser supports TSL. If you wish to contact us by e-mail, please be advised that the confidentiality of the transmitted information is not guaranteed. The content of e-mails can be intercepted by third parties. We, therefore, recommend that you send us confidential information only by mail.
Personal data and its processing in detail - E-mail marketing (mailings)
If you want to receive mailings, we require a valid e-mail address and a confirmation that you are the owner of the e-mail address given and agree to receive the mailings.
When receiving mailings, your IP address is saved along with the date of registration and confirmation to enable us to substantiate the registration in case of doubt. For long-term optimization of e-mail communication, we evaluate the usage behaviour in statistically processed form (for example, link A was clicked by 60% of all mailing recipients), so it is not possible to track individual recipients.
You can adjust your subscription to mailings at any time or terminate it with immediate effect without giving reasons. To do this, click on the link "Unsubscribe", which is included at the end of each mailing.
Inquiries using the contact form
At various points on our websites under the "Contact" heading, we offer visitors the possibility to send us inquiries related to our products. By clicking the "Send" button, you consent to the collection, processing, and use of your data. The data is processed, stored, and used to process your request as well as for queries from the business environment (B2B), for advertising purposes in so far as this is permitted without consent. You can cancel this use at any time with the contact information given above. After processing your request, we will delete consumer data.
1. DATA RETENTION
We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, subject to our own legal and regulatory obligations. In accordance with our record-keeping obligations, we will retain basic account information and information about performed transactions for at least 5 years after the account is closed.
5.2. ACCESSING AND CONTROLLING YOUR PERSONAL DATA
Regarding your personal data, you have the following options:
- Delete data: You can request the deletion of the personal data that we have about you. We will delete the data that we are not legally obliged to keep and since some of the data is necessary to provide Opulence Coin MineServices to you, you will not be able to use our services after the deletion;
- Change or correct data: You have the right to request change of incorrect personal data that we have about you;
- Right to access and/or take your personal data: You have the right to ask us for a copy of your personal data and can ask for a copy of the personal data you provided in machine-readable form.
You can make a request for any of the above-mentioned actions by sending an email to support@Opulencecoinmine.com In relation to all procedures relating to the collection, processing, and storage of your personal data, you have the right to appeal to the Information Commissioner of the United KINGDOM
5.3. ACCOUNT INFORMATION AND ACCOUNT DELETION
You may access and review or update your Opulence Coin Mine information at any time by logging into your account.
If you choose to close your Opulence Account, please navigate through the Opulence online support and request to delete the Opulence Account or contact us at support@Opulencecoinmine.com. Your account will be deleted and your personal data will be erased within 30 days of receiving your request.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse or enforce our Terms of Service. We will retain de-personalized and fully encrypted information after your account has been deleted.
6. SECURITY
We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any non-public personal information.
We use a variety of security measures to ensure the confidentiality, integrity, availability and privacy of your Personal Information and to protect your Personal Information from loss, theft, unauthorised access, misuse, alteration or destruction. These security measures include but are not limited to:
- Password protected directories and databases.
- Preventing any unauthorized physical access, damage and interference to information and information processing areas.
- Vulnerability scanning and regular penetration testing.
- Encryption of sensitive data during transfer and at rest.
- 2-factor authentication.
- Logging of activities performed in the platform.
- Access controls.
- Other measures to mitigate risks identified during the risk assessment process.
We protect your information using reasonable physical, technical and administrative security measures, including by limiting access to your information to employees with a need to know such information. To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.
7. CONTACT US
You may give Opulence Coin Mine a notice under this Policy by sending an email to support@opulencecoinmine.com . All communication and notices pursuant to this Policy must be given in English language.